Beachwear Australia Shipping Policy
At Beachwear Australia, we are committed to delivering your order quickly and efficiently while ensuring a transparent and hassle-free shopping experience. Below is our comprehensive shipping policy:
Free Standard Shipping:
- Availability: We offer free standard shipping on all orders, ensuring you don’t incur additional costs when shopping with us.
- Processing Time: Most orders are processed and dispatched within 3 business days.
- Delivery Time: Once dispatched, standard shipping typically takes 7-9 business days for your order to arrive at your location.
- Tracking: After your order has been shipped, you will receive an email with a tracking number. This will allow you to monitor the progress of your shipment until it reaches your doorstep.
Expedited Shipping:
- Faster Delivery: If you need your order sooner, you can opt for expedited shipping at checkout. Expedited orders typically arrive within 3-5 business days after dispatch.
- Processing Time: Expedited orders are given priority, and we aim to process and dispatch these orders as quickly as possible, usually within 1-2 business days.
- Tracking: As with standard shipping, an email with tracking information will be sent to you once your order is on its way.
Shipping Restrictions:
- International Shipping: At this time, we offer shipping within Australia. Please note that we do not currently ship to PO boxes or APO/FPO addresses.
- Address Accuracy: Please ensure that your shipping address is accurate and complete. Incorrect or incomplete addresses may result in delayed or undeliverable orders.
- Customs and Duties: If you are ordering from outside Australia, please note that any customs fees, duties, or taxes are the responsibility of the customer and may be applied upon delivery, depending on your country's regulations.
Shipping Delays:
While we strive to meet our delivery estimates, please be aware that unforeseen circumstances such as weather conditions, holidays, or carrier delays may affect the delivery time. We will notify you of any significant delays and work to resolve the issue as quickly as possible.
Order Issues:
- Damaged or Lost Packages: In the rare event that your order is damaged or lost during shipping, please contact us immediately at sales@beachwearaustralia.com.au. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
- Order Tracking: If you encounter any issues with tracking your order or if your tracking information is not updating, please reach out to us for assistance.
Questions?
If you have any questions or concerns regarding shipping or billing, feel free to contact our customer support team at sales@beachwearaustralia.com.au. We are here to assist you and ensure a smooth and satisfying shopping experience.
Thank you for choosing Beachwear Australia. We appreciate your business and are committed to delivering your beachwear in a timely and professional manner.